With the thousands of horror stories regarding merchant account service providers, it is no surprise that the thought of opening a merchant account would send business owners running for the hills. Working in this industry for over 15 years, we’ve heard it all – locked contracts with no hope of escape, hidden sky-high fees, and getting tricked into leasing terminals. And those are just a few of the typical stories we hear on a daily basis.

“The irony is that most of our competitors try and hold their merchants hostage,” states Rey Pasinli, Executive Director of Total-Apps, Inc. in a recent interview with eCommerce Radio. Being a small business owner before founding Total-Apps, Rey has seen firsthand the level of deceit in the industry.

In addition to many merchant providers holding their merchants “hostage,” the Total-Apps team has heard a wide variety of stories dealing with tricky leasing rules with a terminal. While promising low rates and a minimal monthly fee, many providers will add a “terminal leasing fee” with retail accounts. This fee basically locks the merchant in a lease for their terminal for a set amount of time. Due to this, many merchants end up leasing a terminal and paying thousands of dollars to borrow a terminal that, in reality, costs $99-$199.

But it doesn’t have to be this way. Not every merchant needs to settle for anything less than extraordinary – let alone by an agent trying to increase his or her commission.

Your ideal merchant account provider should be earning customer business on a daily basis. It’s a simple philosophy, and one that we stand behind. When dealing with the Total-Apps team, your dedicated account manager will handle your account with care. We strive to double your business within one year with our expertise and knowledge in the industry.

Like to get started today with a payments processor you can trust?  Click here.